Service Technician

Job Summary  Perform maintenance, troubleshooting, installation, and repair of refrigeration chillers while coordinating with clients and contractors to ensure timely service and high-quality outcomes. Responsibilities Perform service activities related to refrigeration chillers to maintain optimal operation

Troubleshoot, service, install, retrofit, and repair refrigeration chillers to resolve issues and improve system performance

Coordinate with clients to provide timely updates on repair progress and service schedules

Prepare detailed service reports documenting maintenance, commissioning, health checks, and overhaul activities

Participate in machine commissioning, health checks, and overhauls to ensure equipment reliability

Develop new service support solutions for existing clients to enhance customer satisfaction

Travel locally and overseas to perform on-site service and maintenance tasks

Support hot work activities including brazing and welding to facilitate repairs and installations

Coordinate and support contractors to ensure smooth project execution

Perform ad-hoc duties and provide support as needed to meet operational requirements

Maintain a clean and safe work environment, accepting hands-on tasks that may involve dirty or oily conditions

Required competencies and certifications Minimum ITE technical qualification

Minimum 1 year of relevant experience in refrigeration chiller service and maintenance

Preferred competencies and qualifications Proficient in Microsoft Office applications to prepare reports and communicate effectively

Basic skills in web design and 2D drawing to support technical documentation and service planning

Demonstrate a can-do attitude with hands-on approach to technical tasks

Apply strong analytical skills and problem-solving abilities to diagnose and resolve equipment issues

Work independently and learn quickly to adapt to new challenges and technologies