E-Commerce Operations

Job Summary Support daily e-commerce order fulfilment and customer service across multiple sales platforms. Manage stock levels to prevent overselling and out-of-stock situations. Assist in warehouse operations, including goods preparation for e-commerce and B2B sales. Discuss and set sales strategy for e-commerce campaigns. Responsibilities Fulfill daily orders accurately from various e-commerce sales platforms Respond promptly to customer inquiries across multiple platforms to ensure customer satisfaction Manage product listings to prevent overselling and maintain accurate stock availability Anticipate stock resupply needs ahead of campaigns to avoid sales disruption and minimize out-of-stock events Answer customer calls & messages professionally to resolve questions and provide support Assist in picking and preparing goods from the warehouse for daily e-commerce orders Prepare goods for B2B customer deliveries to meet order requirements Monitor and manage stock levels in the warehouse to avoid overselling and reduce out-of-stock situations. Training will be provided on the strategies and use of various sales platforms Work Location 2 Sims Close #01-10 Mon - Fri : 9am - 6pm