Tea Barista/ Supervisor (P1)

Lead daily cafe operations and frontline service

Work closely with founders to drive business growth and profitability

5 Days Work Week

About the Role We are looking for an experienced and motivated  Tea Barista (Supervisor)  to oversee daily operations, lead the frontline team, and support the founders in improving business performance, service standards, and product offerings. Key Responsibilities Lead and oversee daily cafe operations to ensure smooth service delivery

Deliver excellent customer service and handle customer feedback or complaints

Work closely with cafe owners on operations, products, and marketing initiatives

Ensure food and beverages are prepared and served according to quality and safety standards

Lead and motivate the team to maintain a welcoming customer experience

Manage inventory and supplies to support uninterrupted operations

Maintain a clean, organized, and safe work environment

Ensure compliance with relevant food safety and operational requirements

Requirements Minimum  Food Safety Course Level 1  certification

Relevant cafe/F&B operational certifications as required

Prior  leadership or supervisory experience in a cafe environment

Strong customer service and communication skills

Responsible, hands-on, and able to manage daily operations independently

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