Product & UX Lead (m/f/d)

Introduction

Dubois is a family-owned insurance broker specialising in commercial and specialist risks. Founded in London in 1982, the group has offices in Amstelveen, Düsseldorf, Hamm, Lisbon, Madrid and Melbourne. Our business covers specialist insurance broking, an international broker network and consulting. We are building a technology team in Germany to develop the digital platform used across the group. The team will be small and will work directly with the Group CIO, who will also be involved in the development work. The platform will support our clients and colleagues across all six offices. It will provide the systems needed for internal processes and client-facing applications, with integrations across the technology used by the group. The people joining the team will have direct input into the platform and the decisions that shape it. Tasks

Work with brokers, underwriters, clients and colleagues across the business to understand how they work and what the platform needs to solve. Turn what you learn into product requirements and prototypes that engineers can build from. Help decide what should be built first, what can wait and what should not be built. Design the user experience for internal teams who may use the platform every day and clients who may only use it occasionally. Test ideas with the people who will use the platform and use their feedback to refine the product before development progresses. Work closely with engineers as features are developed, answering questions and making product decisions when requirements change. Travel to our offices in Madrid, Lisbon, Düsseldorf, Hamm and Amstelveen to understand local processes and work directly with the teams using the platform.

Profile

Several years of experience in product management, UX or a role combining the two, including experience in commercial or specialist insurance. Experience working within an insurance broker, MGA, insurer or corporate risk environment. A good understanding of how insurance broking works, including placement, commission, renewals and claims. The ability to turn business needs into product requirements that an engineering team can work with. Hands-on experience creating and testing prototypes rather than relying only on workshops or written requirements. Experience working directly with software engineers throughout product development. The judgement to challenge a request when there is a simpler solution or when building something is unlikely to solve the underlying problem. Fluent German and English. Both are required for this role.

We offer

The opportunity to shape a new digital platform without having to work around a legacy system or migration programme. A small senior team with direct access to the Group CIO and senior decision-makers. Responsibility for product decisions and the way the platform works for the people using it. Direct contact with brokers, clients and colleagues across the group rather than working from requirements passed through several layers. A proper budget for the product and design tools needed to do the job well. An international role within a family-owned business with short decision-making lines.

Additional Information

• You will be based in Germany and work on a hybrid basis. We expect the team to spend roughly half of the working week together in the office. The remainder can be worked remotely.
• The role also involves regular travel to other Dubois offices, especially while the platform requirements are being developed.
• Please send your application to karriere@duboisgroup.com.
• Dubois Versicherungsmakler GmbH

Bahnstraße 9 40212 Düsseldorf, Germany +49 (0) 211 210210-0 duboisgroup.com

• We welcome applications from all qualified candidates regardless of origin, gender, age, disability, religion or sexual identity.