cell phone repair technician
Education:
Secondary (high) school graduation certificate.
Work setting:
On-site customer service. Testing. Repair. Service.
Tasks:
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware.
- Repair or replace defective telephone equipment.
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
- Complete and maintain test and service reports.
- Determine nature, cause and location of trouble.
- Operate computerized testing systems to conduct service tests on customer lines and equipment.
Work conditions and physical capabilities:
- Fast-paced environment.
- Attention to detail.
- Combination of sitting, standing, walking.
- Manual dexterity.
Personal suitability:
- Organized.
- Reliability.
- Accurate.
- Dependability.
Experience:
1 year to less than 2 years.
Other benefits:
Free parking available.
Support for persons with disabilities:
- Participates in a government or community program or initiative that supports persons with disabilities .
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for newcomers and refugees:
- Supports newcomers and/or refugees with foreign credential recognition.
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
Support for youths:
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
- Offers mentorship, coaching and/or networking opportunities for Veterans.
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) .
Support for Indigenous people:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
Support for mature workers:
- Applies hiring policies that discourage age discrimination .
- Offers mentorship, coaching and/or networking opportunities for mature workers .
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .
Supports for visible minorities:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
- Offers mentorship programs that pair members of visible minorities with experienced employees.
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.