SSA KE Service Point Advisor - Leave Cover- Kisumu

Skills/Qualifications

Typing skills (at least 50wpm preferable)

Telephone skills (excellent)

Conflict resolution skills

communication skills

Negotiation and interpersonal skills (excellent)

Sound customer relationship experience

Strong understanding of customer service and operations

Mental alertness

Assertiveness

Geographical knowledge

Previous experience in Retail Points of Sales, Sales or Customer Services