Courier

Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public

Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.

Always attend to customer need in a professional, friendly and courteous manner.

Electronically Record via a scanner (or manually if required) all shipment process activities

Ensure safe handling, security, and integrity of all shipments while in transit

To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need

Ensure all cash transactions resulting from the delivery or collection of shipments

Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle

Ensure the maintenance of allocated vehicle

Strong analytical and planning skills;

Good communication and presentation skills;

Excellent problem-solving skills;

1–3+ years’ experience in delivery, logistics, transportation, or courier services

Valid Professional Driver’s License (Restriction codes depending on vehicle type: motorcycle, van, or truck)

Experience in parcel handling, loading/unloading, and delivery operations

Familiarity with scanning devices, waybills, and delivery documentation

Basic knowledge of customer service and handling client interactions professionally