Technology Functional Business Analyst (Banking Risk Management - Client Tax CRS & Data Privacy PDPA)

Responsibilities:

1. Stakeholder Relationship Management

• a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
• b. Supports Biz T&O Head prioritizing business requests provide insights
• c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
• d. Supports effective business change by building relationships with business leaders, technology and operational business partners

1. High Level Solutioning

• a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
• b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
• c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
• d. Develop robust solution – holistic taking into account of end-to-end flow (process / system)
• e. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

1. Change Implementation Planning & Management

• a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• b. Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
• c. Work with business technology services team on the smooth delivery of the solution
• d. Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
• e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

Requirements:

• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
• Should be able to work under minimal supervision and not lose sight of overall delivery
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience

Key Domain/ Technical Skills:

• SQL, Data modeling, Microsoft Excel, Data Visualization, Power Point, Visio, UML, JIRA, Confluence