Byzantino Patisserie Sales Associate | Conrad Athens The Ilisian

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian- the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center. As a Patisserie Sales Associate, you will be responsible for providing an exceptional guest experience while presenting and selling the high-quality chocolate and confectionery products of our chocolatier. Your professionalism, positive attitude, product knowledge, and passion for customer service will contribute to creating a memorable experience for every guest.

Responsibilities Welcome and serve guests with professionalism, warmth, and a genuine smile, ensuring a high level of customer service at all times. Present and actively promote the patisserie shop's products, providing guests with knowledgeable recommendations based on their preferences. Maintain the presentation, organization, and overall appearance of the display counter and sales area according to Conrad Athens The Ilisian's high standards. Handle cash register operations and process payments accurately, ensuring the correct issuance of receipts. Receive, check, organize, and properly store products and supplies. Monitor product availability and ensure that the patisserie shop is consistently well-stocked and attractively presented. Maintain high standards of cleanliness, hygiene, and organization throughout the sales area. Support the team in daily operations and contribute to a smooth and efficient customer experience. Build positive relationships with guests through attentive, personalized, and professional service. Adhere to all hotel policies, operational procedures, and food safety and hygiene standards. Απαραίτητα Προσόντα: Requirements Minimum of 2 years of experience in sales, hospitality, food & beverage, retail, or a pastry shop will be considered an advantage. Excellent customer service and communication skills. Professional, polite, and positive attitude with a genuine passion for hospitality. Customer-oriented mindset with the ability to understand and respond to guests' needs. Strong sense of responsibility, consistency, and attention to detail. Ability to work effectively as part of a team in a fast-paced and high-end hospitality environment. Good knowledge of English; knowledge of Greek is required. Previous experience with cash registers and payment transactions will be considered an advantage. Passion for chocolate, confectionery, and premium products will be considered an advantage. Παροχές: Benefits At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens). The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.