Customer Service Representative

• Choose between rotating shifts or full night shifts.
• Handle inbound/outbound calls, emails, chats, and messages to support customers using travel & flight booking applications.
• Assist customers with inquiries about trips, bookings, cancellations, changes, and complaints.
• Provide accurate and complete information in accordance with company procedures.
• Ensure high-quality customer service and a positive customer...
• High school diploma or above.
• Fluent English in listening, speaking, reading, and writing – 100% English-speaking environment.
• Good communication and problem-solving skills.
• Responsible, patient, and eager to learn and develop.
• Willing to work on 24/7 rotating shifts.

Work location: QTSC Building 1 – Quang Trung Software City, District 12, HCMC