Surgical Scheduler
Location: Springfield Regional Outpatient Surgery Center, LLC
Address: 2610 N Limestone St, Springfield, OH 45503
Website: https://springfieldosc.com/
Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women’s health, plastic surgery, podiatry, and pain management. Website: https://springfieldosc.com/
Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting.
ROLE SUMMARY
The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.
WHAT YOU’LL DO
- Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
- Monitor schedules, identify conflicts, and communicate changes to appropriate departments
- Register patients accurately, verifying demographics, insurance, and required documentation
- Collect copayments and input patient information into scheduling and registration systems
- Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
- Coordinate front desk and reception area activities to support efficient center operations
- Assemble and maintain patient medical records and ensure confidentiality
- Communicate professionally with patients, families, physicians, and staff (using translators as needed)
- Support quality improvement, safety, and risk management initiatives
- Maintain organization and cleanliness of the front desk and nourishment areas
- Perform clerical and administrative duties, including supply management and record maintenance
- Perform other duties as assigned
WHAT YOU’LL BRING
- High school diploma or GED required; healthcare or surgical scheduling experience preferred
- Strong organizational, multitasking, and communication skills
- Ability to manage competing priorities in a fast-paced healthcare environment
- Proficiency with Microsoft Windows–based systems and scheduling/registration platforms
- Current BLS certification
Physical Requirements
- Ability to lift up to 50 pounds
- Prolonged standing, walking, sitting, and frequent use of hands and arms
- Ability to bend, stoop, kneel, crouch, or balance as needed