Admin Executive (Motor Insurance)

Provide quotation for customers and advise the best insurance and its products Provide advisory roles for insurance related inquires Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer Follow up with customers on payment collection from customer Follow up with existing customers base for policy renewal Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction