Admin assistant (Digital Health)
About the company
Company: Cloud Health Pte Ltd
Cloud Clinic is building APAC #1 healthcare e-commerce experience. We are engineering novel ways to provide affordable and convenient healthcare to individuals who are proactive and independent. Sire and Dame - provides subscription-based prescriptions for men and women.
Your tasks
Job Overview We are looking for a detail-oriented and motivated Admin Assistant to support our HQ operations. This role focuses on administrative coordination, customer support, and order fulfilment, ensuring smooth day-to-day operations of our digital health platforms.
Customer service and success
- Handle inquiries from customers through chat, email, or messaging platforms.
- Manage customer records, registration, and scheduling
- Coordinate with internal teams to resolve issues promptly.
Order fulfilment and support
- Process and track customer orders and deliveries.
- Verify customer details and billing information.
- Ensure accurate documentation and timely follow-ups.
Administrative duties
- Perform data entry, filing, and bookkeeping tasks.
- Assist with stock monitoring and supplier coordination.
- Prepare simple reports and support daily office operations.
- Support other business functions and ad-hoc admin tasks as needed.
Requirements
Requirements: O level / NITEC / Diploma and above. No healthcare exp required
The ideal candidate does not need prior healthcare experience. We welcome applicants who are eager to learn, adaptable, and looking to grow in a dynamic environment.
- Polytechnic Diploma, GCE A / O / NITEC qualification
- Background in administrative, customer service, retail, F&B, hospitality, or any service-oriented role. Healthcare administration is a plus.
- Compassionate and sensitive towards customers
- Excellent customer service skills and attention to detail
- Willing to learn and adapt in a fast-paced environment
- Confident with google docs and spreadsheets
- Candidates with no previous healthcare experience are welcome to apply
What we offer
- Be part of a growing digital health startup with real career progression.
- HQ-based role, minimal patient-facing work.
- Supportive, friendly, and learning-driven team culture.
- Central office location, right above MRT station.
Other
Position: Admin assisstant
Both junior and senior positions are available. Candidates requiring a work permit / SP / EP are welcome to apply.