Staff IMS (Wang noi)

Job Responsibilities (Staff Level)

1. Data Management & Analysis

Original: Collect Store Pending Data & Analyze cases & Update status and share to Senior Manager.

Expanded: Collect and maintain a comprehensive database of pending operational issues; perform initial root cause analysis on outstanding cases and provide regular status updates to senior management for strategic decision-making.

1. CCTV Surveillance & Planning

Original: Plan additional CCTV needed & Investigate CCTV.

Expanded: Conduct site assessments to identify blind spots and plan for additional CCTV installations; perform detailed video investigations to identify irregularities, security breaches, or operational errors.

1. Operational Investigation Support

Original: Make no pending from Operation side investigation.

Expanded: Collaborate closely with the Operations team to expedite investigations, ensuring all assigned cases are resolved promptly with zero backlog.

1. Risk Assessment & Reporting

Original: Report OPS area's weak point to Senior Manager, to consider improvement.

Expanded: Identify and document structural or procedural weaknesses within operational areas; prepare risk assessment reports for the Senior Manager to facilitate continuous process improvement.

1. Claims & Loss Mitigation

Original: Reduce claim cases / amount as priority.

Expanded: Execute loss prevention strategies to minimize the frequency and value of claims; monitor high-risk activities to protect company assets and reduce financial impact.

Qualifications: Analytical Skills: Ability to analyze data and video footage with a high level of attention to detail. Technical Proficiency: Skilled in using CCTV monitoring systems (VMS) and Microsoft Excel (for data tracking). Communication: Strong reporting skills with the ability to summarize complex issues into clear, concise updates. Integrity: High level of honesty and professional ethics (เนื่องจากต้องดูแลเรื่องการทุจริตและเคลมสินค้า). Problem-Solving: Proactive in identifying risks before they become financial losses.