Account Development Executive, Telemarketing

What's this role about?

The Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Roles & Responsibilities

Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards

Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers

Identify opportunities to cross-sell and up-sell

Convert leads provided by the company to sales through telemarketing activities

Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards

Update customer information in the database

Note: Relevant training will be provided

Requirements

Minimum GCE ‘O’ level

Prior experience working in telemarketing or sales function and/or the financial services sector prferred

Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage

Proficient in English

Comfortable with outbound calls and stakeholder interactions

Confident communicator with good verbal skills

Sufficiently resilient to handle rejection and objections from customers

Persuasive and committed to meet/exceed sales targets

Sales-driven and possess a can-do attitude