Assistant Front of House Manager

Job description

We are looking for an experienced and qualified Assistant Front of House Manager for Palazzo Diner. We’re aiming to be the best diner in town and need the best people to help us get there.

You will supervise, coordinate, and handle the daily service of FoH. The Assistant Front of House Manager works closely with the Front of House Manager and leads in a variety of tasks:

Supervise the daily service and FoH team in the restaurant

Step up and run the floor when the Front of House Manager is off

Responsible for Palazzo Diner’s appearance, reputation, and standards alongside the Front of House Manager

Control and direct the drink preparation process and ordering, and any other activities in relation here to

Ensure quality of the servings by controlling drinks and dishes before they reach the guest

Plan orders of equipment or ingredients according to identified shortages

Remedy any problems or defects and arrange for repairs with suppliers when necessary

Participate in hiring, managing, and training the FoH team

Help plan and fill in the work schedule and approve hours

Acquire and utilize managerial tools based on our data-driven operations

Oversee the work of your team and estimate your team’s workload

Comply with nutrition and sanitation regulations and safety standards

Foster a work climate of cooperation and respect between members of the team

Work hours are mainly in the evenings and weekends

If you’re a hospitality rockstar with a knack for pasta, wine and late nights, we want to raise a glass with you at Palazzo Diner. Come join our team where we value teamwork, creativity, and serving up smiles!

We Offer:

A leadership role in a dynamic and creative setting.

Competitive salary with performance-based incentives.

Opportunities for career advancement and professional development.

Staff meals and generous dining discounts at Chow Co restaurants.

Job requirements

Experience in the hospitality industry - Must have

Commitment for the next 12 months - Must have

Experience as a leader, shift lead, or supervisor

Excellent customer service skills

Ability to work in a fast-paced environment

Strong communication and interpersonal skills

Attention to detail and accuracy

Ability to work well in a team

Flexibility to work evenings, weekends, and holidays

Interest in wine, cocktails, and Italian food

Experience in budget & KPI management is a plus