Jewelry Consultant

Role Overview

Join CHJ, a fashion jewelry brand with Eastern heritage, as a Jewelry Consultant at our Singapore store. You will welcome walk-in customers, provide personalized jewelry consultations, drive sales, and deliver an exceptional shopping experience.

Responsibilities

• Greet walk-in customers actively and deliver personalized jewelry consultations to create an outstanding shopping experience
• Advise customers on jewelry selection and styling to build trust and foster long-term relationships
• Achieve individual and store sales targets to contribute to business growth
• Acquire and apply detailed product knowledge, including craftsmanship, materials, and styling, to communicate brand values effectively
• Maintain store presentation by ensuring visual merchandising, product displays, and facility safety meet operational standards
• Perform daily inventory counts and secure stock during shift handovers to prevent loss
• Gather customer feedback and competitor insights to recommend store improvements
• Follow company policies and collaborate with team members to enhance store operations
• Adapt to retail shift schedules, including weekends and public holidays, to support store needs

Preferred competencies and qualifications

• GCE 'N' Level or equivalent education
• Experience in retail or jewelry sales
• Passion for luxury products and strong fashion sense
• Goal-oriented, self-motivated, and able to perform well in a high-performance environment
• Detail-minded, proactive, and a team player with strong compliance awareness
• Good command of English

Other Information

Benefits

• Competitive basic salary with uncapped sales commission and performance incentives
• Structured training programs covering product knowledge, sales techniques, and gemology
• Clear career progression from Jewelry Consultant to Senior Consultant to Assistant Store Manager
• Employee purchase discounts and health benefits
• Medical and insurance coverage according to company policy

Working Hours

Shift scheduling based on mall requirements, 8 hours per day, with at least 1 day off per week