TRAVEL CONSULTANT

Korean Language Systems Technical & Airline Operations Consultant (1 Vacancy)

• Provide specialized technical assistance in the evaluation, configuration, localization, testing, and troubleshooting of the Company's Korean-language software systems.
• Analyze system functions, workflows, user-interface issues, and technical concerns and provide appropriate technical recommendations to designated Company personnel.
• Facilitate accurate Korean-English communication regarding system requirements, technical specifications, operational procedures, and system-related issues between the Company and designated Korean personnel.
• Coordinate with Korean airline personnel regarding outbound ticketing inquiries, reservations, ticket changes, rebooking, cancellations, schedules, and other airline-related requirements.
• Assist the Outbound Department in clarifying airline procedures, requirements, and ticketing matters that require direct Korean-language communication or coordination with Korean airline personnel.
• Prepare relevant system and operational documentation and provide knowledge transfer to designated Filipino personnel concerning Korean-language systems, procedures, and recurring technical or operational matters.

Qualifications/Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Travel/Hotel Management, Computer Control or a related field. ● Relevant professional experience involving Korean-language systems, software support, system testing, technical coordination, airline operations, or ticketing.