IT Support Engineer (5 Days/Central/Up to $4,000)
💻 IT Support Engineer (L1 / L1.5)
📍 Singapore | 💼 Permanent | 🏢 In-House
🚀 Join Our IT Team
Are you a hands-on IT professional who enjoys solving problems, supporting users and getting involved with infrastructure ?
We’re looking for an IT Support Engineer (L1/L1.5) to join our team and provide IT support to approximately 100 users . This is more than just a helpdesk role — you’ll also get exposure to servers, networking and day-to-day IT infrastructure .
🔧 What You’ll Do
- Provide L1/L1.5 support for hardware, software, Microsoft 365, network and system issues .
- Set up and maintain laptops, desktops, printers and other IT equipment.
- Manage user accounts, access rights and onboarding/offboarding.
- Troubleshoot LAN, Wi-Fi, VPN and connectivity issues .
- Perform server monitoring, maintenance and troubleshooting .
- Support Windows Server and Active Directory administration.
- Work with external vendors to resolve technical issues.
- Maintain IT assets, documentation and support records.
👨💻 What We’re Looking For
- Diploma in IT, Computer Science or a related field .
- 2–4 years of IT support / infrastructure experience .
- Experience supporting users in an in-house or corporate environment .
- Good knowledge of Windows, Microsoft 365, networking and hardware troubleshooting .
- Basic experience with Windows Server, Active Directory and server maintenance .
- Strong troubleshooting and problem-solving skills.
- A proactive, service-oriented attitude and willingness to learn.
🌟 Why Join Us?
If you’re looking to grow beyond traditional desktop support and gain broader exposure to IT infrastructure, servers and networking , this role offers an excellent opportunity to develop your technical skills in a hands-on environment.
Thank you for your interest in this position, and we wish you every success in your job search.
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