Senior Sales Operations Executive

Job Responsibilities Sales Administration

• Manage daily sales administration and support smooth sales operations.
• Maintain accurate customer, dealer, and sales records in the CRM system.
• Process sales reimbursements and ensure timely, accurate documentation.
• Ensure all sales documents comply with company procedures.

Vehicle Inventory & Order Management

• Monitor vehicle inventory and stock availability.
• Track vehicle production, shipments, and new model launch schedules.
• Monitor inventory ageing and provide regular updates to management.
• Coordinate with internal teams to meet sales demand.

Vehicle Registration & Compliance

• Coordinate with the Pre-Delivery Inspection (PDI) team to ensure timely vehicle delivery.
• Apply for Product Codes and prepare import and registration documentation.
• Ensure compliance with all regulatory and import requirements.
• Experience in vehicle homologation is an advantage.

Sales Support & Reporting

• Prepare sales, inventory, and operational reports.
• Respond to dealer and customer enquiries on vehicle availability, orders, and deliveries.
• Support showroom activities, roadshows, exhibitions, and product launches.
• Assist with sales campaigns, promotions, and incentive programmes.
• Identify process improvements and support ad hoc projects.

Job Requirements Qualifications

• Diploma or Bachelor's Degree in Business Administration, Automotive Management, Supply Chain, Logistics, or a related field.

Experience

• 3–5 years' experience in Sales Administration, Sales Support, or Sales Operations, preferably in the automotive industry.
• Experience in vehicle inventory management, import documentation, and Product Code applications.
• Knowledge of vehicle homologation, Singapore vehicle registration, LTA requirements, and import procedures is an advantage.

Skills

• Strong organisational, coordination, and communication skills.
• Analytical, detail-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Experience with CRM systems is preferred.
• Self-motivated, proactive, and a strong team player.