shift manager - fast food restaurant

Education:

Secondary (high) school graduation certificate.

Work setting:

• Food service establishment.
• On-site customer service.
• Fast food outlet or concession.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Establish work schedules.

Supervision:

5-10 people.

• Food service counter attendants and food preparers.
• Kitchen and food service helpers.

Security and safety:

Basic security clearance.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Walking.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.

Employment terms options:

• Early morning.
• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.

Health benefits:

Health care plan.

Financial benefits:

• Bonus.
• Group insurance benefits.