Customer Service / Admin Online (สื่อสารภาษาอังกฤษ)

1.Provide information and respond to inquiries regarding the clinic’s products, services, and other relevant details through various communication channels such as call-in, Facebook, Instagram, Line, and email, ensuring timely and comprehensive support.

2.Handle and resolve initial issues for patients and coordinate with relevant departments to ensure proper follow-up.

3.Manage appointment bookings for medical consultations and treatment services.

4.Prepare reports and maintain daily appointment records across all communication platforms.

5.Offer consultation and professional advice regarding treatments of interest to patients, providing additional recommendations to ensure suitability and optimal benefits.

6.Prepare and maintain patient records and accurately input data into the clinic’s system.

7.Understand treatment methods, procedures, and expected outcomes clearly, applying effective communication and inquiry skills to obtain essential information that supports patient care.

Qualifications: Female, age 25–35 years old Bachelor’s degree in any field Previous experience in Customer Service, Call Center, or Tele-Sales will be an advantage Good personality, cheerful, patient, and hardworking Passionate about providing guidance and consultation services Good interpersonal skills and enjoys working in a team environment Flexible to work shifts, including Saturdays and Sundays Excellent command of English communication Available to work 6 days/week