FOOD & BEVERAGE SUPERVISOR

JOB TITLE FOOD & BEVERAGE SUPERVISOR

NATURE OF JOB FULL TIME

INDUSTRY HOSPITALITY

SALARY KSHS. 30,000

JOB LOCATION UPPERHILL

DUTIES AND RESPONSIBILITIES

• Supervise daily operations of the food and beverage outlets, including the dining area, bar, and room service if applicable.
• Ensure that all service areas are clean, well-organized, and properly stocked.
• Monitor and manage inventory levels, placing orders as needed to ensure availability of essential items.
• Maintain high standards of hygiene and cleanliness in accordance with health and safety regulations.
• Lead, motivate, and supervise a team of servers, bartenders, and support staff.
• Conduct training sessions for new and existing staff on service standards, safety procedures, and company policies.
• Schedule staff shifts and manage time-off requests to ensure adequate coverage during peak periods.
• Ensure excellent guest service by addressing any issues or complaints promptly and professionally.
• Train staff on effective guest interaction and service techniques to enhance the overall dining experience.
• Gather guest feedback and implement improvements based on their suggestions and concerns.
• Prepare and manage shift reports, including sales, cash handling, and inventory usage.
• Assist in budgeting and cost control by monitoring expenses and working to minimize wastage.
• Maintain accurate records of employee performance and conduct regular performance reviews.
• Liaise with kitchen staff to ensure timely and accurate food preparation and service.
• Work closely with the management team to implement promotional events and special offers.
• Coordinate with suppliers and vendors to ensure timely delivery of goods and services.
• Ensure compliance with all local health and safety regulations, including food safety standards.
• Conduct regular inspections to ensure that all safety and hygiene protocols are being followed.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma/Degree in Hospitality Management or a related field.
• Over 2 years’ supervisory experience in a restaurant or hotel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in handling administrative tasks and using point-of-sale (POS) systems.
• Ability to work under pressure and handle challenging situations effectively.
• Knowledge of food safety standards and health regulations.

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.