front desk manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Perform front desk duties.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Establish work schedules.
• Manage events.
• Organize and maintain inventory.

Work conditions and physical capabilities:

• Fast-paced environment.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.

Personal suitability:

• Client focus.
• Excellent oral communication.
• Excellent written communication.
• Team player.

Experience:

2 years to less than 3 years.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Other benefits:

• On-site amenities.
• On-site housing options.
• Transportation provided by employer.

Support for newcomers and refugees:

Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .

Support for Indigenous people:

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .