Digital Product Manager
Job description
We’re looking for an experienced digital product manager who can take a digital product from business requirements through definition, design, development, launch, and continuous improvement.
You’ll work closely with clients and senior stakeholders to understand their business objectives and translate them into clear product requirements, priorities, user experiences, and delivery plans.
This is a hands-on role. You won’t simply manage timelines and coordinate teams. You’ll be expected to understand the product, own the requirements, make product decisions, challenge assumptions, manage priorities, and drive the product forward.
You’ll sit at the intersection of business, customer experience, design, and technology, working closely with UX/UI designers, service designers, developers, architects, QA teams, and client stakeholders to ensure the right product gets built and delivered successfully.
What you'll do
Understand business objectives, requirements, customer needs, and operational constraints and translate them into a clear digital product direction
Define and maintain the product vision, objectives, roadmap, priorities, and delivery plan
Take ownership of digital products from initial business requirements through design, development, testing, launch, and post-launch improvement
Translate business requirements into product requirements, features, user stories, acceptance criteria, and prioritized backlogs
Define and prioritize product features based on business value, customer needs, dependencies, feasibility, and delivery constraints
Work closely with UX/UI and service design teams to ensure customer journeys and product experiences support business objectives
Review user journeys, flows, wireframes, prototypes, and designs to ensure they align with product requirements
Work closely with architects and development teams to understand technical constraints, integrations, APIs, systems, and dependencies
Manage the product backlog, sprint priorities, releases, dependencies, and scope throughout delivery
Lead product planning, requirement, prioritization, and decision-making workshops with clients and internal teams
Facilitate alignment between business stakeholders, designers, and technology teams
Challenge unclear or conflicting requirements and drive decisions when priorities compete
Manage stakeholder expectations and communicate product decisions, progress, risks, dependencies, and trade-offs clearly
Coordinate with QA teams and lead UAT and product acceptance to ensure what is delivered meets the agreed requirements and experience
Manage external development or technology partners when implementation is vendor-led
Support launch planning, handover, product adoption, and post-launch optimization
Define and track appropriate product KPIs and success measures
Use data, customer feedback, analytics, and business performance to identify opportunities for product improvement
Use AI-powered tools to accelerate requirements definition, product documentation, research synthesis, backlog management, analysis, reporting, and other parts of the product management workflow
Requirements
You’re our match if you have:
8+ years of experience in digital product management, product ownership, digital transformation, or related roles
Proven experience taking digital products from business requirements through design, development, launch, and optimization
Strong experience translating business requirements into digital product requirements, features, user stories, acceptance criteria, and product backlogs
Experience defining product vision, roadmaps, priorities, and release plans
Strong understanding of digital customer experience and UX, with the ability to work closely with design teams and challenge experience decisions when necessary
Experience managing complex digital products, platforms, portals, applications, or customer-facing services
Strong understanding of the digital product development lifecycle
Experience working closely with development teams, architects, UX/UI designers, QA teams, and other specialists
Comfortable discussing APIs, integrations, systems, data, architecture, and technical dependencies without needing to be a developer
Strong experience with Agile product delivery, backlog management, sprint planning, prioritization, and releases
Experience leading product and stakeholder workshops
Strong client and senior stakeholder management experience
Experience coordinating QA, UAT, and product acceptance
Ability to balance business value, customer needs, technical feasibility, and delivery constraints when making product decisions
Strong analytical thinking and the ability to turn ambiguous business requirements into structured product direction
Up-to-date knowledge of modern product management, collaboration, analytics, prototyping, and AI-powered tools
Comfortable using AI tools to accelerate product management activities while maintaining strong judgment and ownership of decisions
Excellent communication, presentation, facilitation, and stakeholder management skills
Comfortable taking ownership and driving products forward with limited supervision
Arabic speaking is a strong advantage
Willing to work on-site with clients when required
Flexible to work across different industries, products, and GCC client environments