Front Desk Receptionist

Body Factory Bali is a leading lifestyle, fitness, and wellness destination in Canggu, Bali, offering a 360° approach to health and performance through world-class training facilities, recovery experiences, classes, meal plans, and a strong community. We are currently looking for a Gym Receptionist to be part of our front-of-house team and become one of the first points of contact for our members and guests. You’ll play an important role in creating a warm, welcoming, and seamless experience from the moment they arrive at Body Factory Bali.

What you’ll do:

• Welcome and assist members and guests in a warm and professional manner.
• Handle daily reception and front desk operations.
• Assist with member check-ins, bookings, inquiries, and general requests.
• Provide information about our gym facilities, classes, services, and membership options.
• Support membership-related administration and communication.
• Coordinate with other departments to ensure a smooth member experience.
• Maintain a clean, organized, and welcoming reception area.
• Handle member concerns professionally and provide appropriate assistance.

What we’re looking for:

• Bali-based / currently staying in Bali.
• Previous experience in hospitality, customer service, fitness, or front-office roles is a plus.
• Excellent communication and interpersonal skills.
• Friendly, confident, and service-oriented personality.
• Comfortable interacting with both local and international members.
• Good English communication skills.
• Well-groomed and presentable.
• Able to work on-site with flexible working hours, including weekends and public holidays.
• Good organizational skills and attention to detail.
• Positive attitude, proactive, disciplined, and a team player.
• Passionate about fitness, wellness, and creating great member experiences is a plus.
• Able to start immediately.

Skills: English Language, Customer Service, Microsoft Office, Problem Solving, Conference Reception