Sale Executive

Responsibilities:

Sales & Customer Experience:

Deliver a personalized, high-end shopping experience aligned with luxury retail standards Proactively engage customers, understand their needs, and recommend suitable luxury products Consistently meet or exceed individual and store sales targets Upsell and cross-sell products while maintaining a consultative, non-pushy approach

Client Relationship Management:

Build and maintain strong relationships with high-value and repeat customers Maintain accurate client records and follow up on leads, special requests, and after-sales service Inform clients of new arrivals, promotions, and exclusive offers Product Knowledge & Brand Representation Maintain in-depth knowledge of all products, brands, pricing, and features Stay informed about luxury fashion trends and competitor offerings Represent TheLuxeShopper brand image through professional appearance, communication, and conduct

Store Operations:

Ensure merchandise is displayed according to visual merchandising standards Assist with inventory management, stock counts, and loss prevention Handle customer inquiries, complaints, and returns in a professional and timely manner Support store cleanliness, organization, and overall presentation

Requirements:

Minimum of OND, HND, or BSc in Business, Marketing, or a related field (preferred) 3–5 years of experience in retail sales; luxury retail experience is a strong advantage Previous retail, hospitality, or customer service experience is highly desirable

Skills & Competencies:

Excellent communication and interpersonal skills Strong sales, negotiation, and customer service abilities Confident personality with the ability to quickly make customers feel at ease Professional grooming and confident personal presentation Ability to work flexible hours, including weekends and public holidays Flexible and adaptable to the needs of the business Proactive, positive attitude with a strong sense of initiative Basic computer skills (POS systems, CRM, or sales software)

Personal Attributes:

Customer-centric mindset with strong attention to detail High level of integrity, reliability, and professionalism Passion for luxury products, fashion, and premium brands Understanding of the fashion industry or a strong willingness to continuously learn and develop Results-driven with a strong work ethic Female Candidates are encouraged to apply.