Service Supervisor
Description
Bill's Distributing, Ltd. is an industry leader in beverage distribution. We are a family owned and operated company since 1954 and we are looking for a highly motivated individual to join our team as a Service Supervisor. The person in this position assists in the training and development of service employees, and to provide relief coverage of delivery routes as needed.
Essential Job Functions:
Ride with Service reps and evaluate performance and routing
Complete daily report of service rep's day
Train new service reps on routes
Assist with training / preparing new service reps for obtaining CDL
Run routes as needed in the case of employee absences
Assist with yearly and daily (when needed) routing
Provide input to Service Managers on service rep performance for annual reviews
Recommend changes to routes and processes to improve safety and efficiencies
Participate in the interview and screening process of service candidates
Efficiently deliver product to customers on assigned routes
Rotates all product deliveries, FIFO, ensuring the proper quality standards
Understands and adheres to all BDL product codes
Builds exciting and creative displays using all BDL brands per supplier agreements
Understands and adheres to all product quality policies and procedures
Transports and handles all BDL products with care, avoiding damage to product as much as possible
Edits and prints invoices using tablet and handheld printer
Performs proper check in/out procedure during daily route, including properly completed load sheet information
Maintains a professional relationship with customers and co-workers
Conducts business in a safe and courteous manner
Professionally represents the company at all times, on and off duty
Promotes the responsible consumption of all BDL products
Delivers "hot shots", as assigned
Maintains appropriate uniform and personal appearance standards
Maintains appearance of Company vehicles, inside and outside
Works all required shifts as scheduled, including weekends and holidays
Performs other duties, as assigned
Requirements
High School diploma or equivalent required
Must possess a valid Class A CDL (or the ability to obtain a CDL), and have a good driving record
Minimum 3 years of experience as a routed Service Representative or related experience
Necessary Skills and Abilities
Must have good communication and basic math skills
Maintains current knowledge of entire BDL brand portfolio
Basic computer skills
Good interpersonal communication skills
Physical Requirements
Able to handle the physical requirements of lifting various case and keg stock up to 170 pounds
Working Conditions/Environment
Drives or rides as passenger in tractor/trailer to deliver product in various weather conditions
Performs work at retailers including occasional work in coolers
Uses 2 wheeled carts and forklift to unload and/or move product
Uses tablet and portable printer to edit and print customer invoices
Communicates during shift with company staff or retailers using personal cell phone
May be required to work extended hours
We Offer:
Full Time, Tuesday – Friday (there may be occasional Mondays)
Salary starts at $55,000-$60,000, depending on experience
Comprehensive benefits package: Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
Product Discounts
Growth opportunities
Bill's Distributing is an Equal Opportunity Employer
Supervise service representatives
Tuesday-Friday work schedule 5am-3:30pm
Product discounts
$25.50-$27.50 starting pay based on experience