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Online Sales Specialist

BAKING EMPIRETangerang, Bantenglintspaskelbta 2026-09-16
Peržiūrėti poziciją
2 kitos pozicijos įmonėje BAKING EMPIRE →
Privaloma:E-Commerce

ONLINE SALES OFFICER

Company: CV Internasional Komoditi Niaga Placement: Gading Serpong, Tangerang Employment Type: Full Time/Contract Experience: Minimum 2–3 years in E-commerce / Online Sales

Job Description

We are looking for an Online Sales Officer who will be responsible for managing and developing the company's online sales channels, including marketplaces and other e-commerce platforms. The position will focus on achieving sales targets, managing online stores, optimizing product performance, and providing excellent customer service.

Key Responsibilities

  • Manage daily operations of the company's online stores across e-commerce and marketplace platforms.
  • Upload, update, and optimize product listings, including product descriptions, pricing, photos, promotions, and stock availability.
  • Monitor and manage incoming orders, ensuring orders are processed accurately and delivered on time.
  • Monitor daily sales performance, product performance, traffic, conversion, and other relevant e-commerce metrics.
  • Develop and execute online sales strategies to achieve monthly sales targets.
  • Manage marketplace promotions, campaigns, vouchers, discounts, flash sales, and other available promotional programs.
  • Coordinate with warehouse, logistics, and other related teams to ensure smooth order fulfillment and stock availability.
  • Respond to customer inquiries, reviews, complaints, and other customer needs through online platforms.
  • Monitor competitors, market trends, pricing, and promotional activities to identify opportunities for sales growth.
  • Prepare regular sales reports and provide analysis and recommendations to improve online sales performance.
  • Maintain good relationships with marketplace representatives and other relevant e-commerce partners.
  • Support the development of new online sales channels and initiatives as required.

Requirements

  • Minimum 2–3 years of working experience, preferably in E-commerce, Marketplace Management, Online Sales, or Digital Commerce.
  • Experience managing platforms such as Shopee, Tokopedia, Lazada, TikTok Shop, or other e-commerce platforms.
  • Strong understanding of marketplace operations, online sales processes, and e-commerce promotions.
  • Familiar with marketplace advertising and promotional tools.
  • Good analytical and numerical skills with the ability to monitor and analyze sales performance.
  • Good communication and customer service skills.
  • Proficient in Microsoft Excel / Google Sheets.
  • Detail-oriented, proactive, responsible, and target-oriented.
  • Able to work independently as well as coordinate with other teams.
  • Willing to work onsite in Gading Serpong, Tangerang.

ONLINE SALES OFFICER

Perusahaan: CV IKN Penempatan: Gading Serpong, Tangerang Status: Full Time/Kontrak Pengalaman: Minimal 2–3 tahun di bidang E-commerce / Online Sales

Deskripsi Pekerjaan

Kami mencari Online Sales Officer yang bertanggung jawab untuk mengelola dan mengembangkan penjualan perusahaan melalui berbagai platform online, termasuk marketplace dan platform e-commerce lainnya. Posisi ini akan berfokus pada pencapaian target penjualan, pengelolaan toko online, optimalisasi performa produk, pengelolaan promosi, serta memberikan pelayanan yang baik kepada pelanggan.

Tanggung Jawab

  • Mengelola operasional harian toko online perusahaan di berbagai platform e-commerce dan marketplace.
  • Mengunggah, memperbarui, dan mengoptimalkan listing produk, termasuk deskripsi produk, harga, foto, promosi, dan ketersediaan stok.
  • Memantau dan mengelola pesanan yang masuk, serta memastikan pesanan diproses dengan akurat dan dikirim tepat waktu.
  • Memantau performa penjualan harian, performa produk, traffic, conversion rate, dan metrik e-commerce lainnya.
  • Menyusun dan menjalankan strategi penjualan online untuk mencapai target penjualan bulanan.
  • Mengelola program promosi marketplace, campaign, voucher, diskon, flash sale, dan program promosi lainnya.
  • Berkoordinasi dengan tim warehouse, logistik, dan tim terkait lainnya untuk memastikan proses pemenuhan pesanan dan ketersediaan stok berjalan dengan baik.
  • Menangani pertanyaan pelanggan, review, keluhan, dan kebutuhan pelanggan melalui platform online.
  • Memantau kompetitor, tren pasar, harga, serta aktivitas promosi untuk mengidentifikasi peluang peningkatan penjualan.
  • Membuat laporan penjualan secara berkala serta melakukan analisis dan memberikan rekomendasi untuk meningkatkan performa penjualan online.
  • Menjaga hubungan kerja yang baik dengan pihak marketplace dan partner e-commerce terkait.
  • Mendukung pengembangan channel penjualan online baru dan menjalankan inisiatif lainnya untuk meningkatkan penjualan perusahaan.

Kualifikasi

  • Minimal 2–3 tahun pengalaman kerja, terutama di bidang E-commerce, Marketplace Management, Online Sales, atau Digital Commerce.
  • Memiliki pengalaman mengelola platform seperti Shopee, Tokopedia, Lazada, TikTok Shop, atau platform e-commerce lainnya.
  • Memahami dengan baik operasional marketplace, proses penjualan online, serta program promosi e-commerce.
  • Memahami penggunaan fitur advertising dan promotional tools pada marketplace.
  • Memiliki kemampuan analisis dan numerik yang baik serta mampu memantau dan menganalisis performa penjualan.
  • Memiliki kemampuan komunikasi dan customer service yang baik.
  • Menguasai Microsoft Excel / Google Sheets.
  • Teliti, proaktif, bertanggung jawab, dan berorientasi pada target.
  • Mampu bekerja secara mandiri maupun berkoordinasi dengan tim.
  • Bersedia bekerja secara onsite di Gading Serpong, Tangerang.

Skills: Sales Strategy, Sales Operations, B2C Sales, Sales and Marketing, Sales Analysis, Communication Skills, Salesforce, Pharmaceutical Sales, Sales Management, B2B Sales