General Manager

• Deliver personalised, five-star hospitality and premium fine-dining service.
• Oversee the guest journey, reservations, VIP arrangements, guest feedback and service recovery.
• Build relationships with regular and corporate guests.
• Oversee daily operations, service quality, restaurant readiness and guest flow.Establish and maintain SOPs, service standards, cleanliness and operational controlsEnsure smooth coordination between front-of-house and kitchen teams, and compliance with company policies and Singapore regulations.

Requirement

• Minimum 5 years of experience in hospitality, restaurant operations, or luxury food and beverage management
• With at least 2 – 3 years in a senior management role.
• Previous experience in a five-star hotel, luxury hospitality group or reputable fine-dining restaurant is strongly preferred.
• Strong understanding of luxury service standards, guest relations, VIP management and service recovery.