Spa Receptionist (English Speaking)

Job descriptions:

• Preparing guest schedules and ensuring treatments are booked accurately and timely.
• Schedule appointments for customers and therapists.
• Assign therapists and explain their responsibilities.
• Preparing daily sales reports and accompanying work sheets.
• Ensure timely and accurate billing for treatments.
• Capable of handling early-stage client concerns and unique requirements.
• Effectively promote and sell spa programs to groups and walk-in clients.
• Handle client complaints and feedback, directing them to the proper offices for resolution.
• Process payments for spa services.
• Manage spa inventory and restock products as needed.
• Taking on additional responsibilities as needed.

Qualifications: Graduated in any bachelor’s degree. Excellence communication skills in English Proven minimum one year experience in a receptionist function inside the spa would be advantage. Good interpersonal skills and a team player. Multi-tasking and time-management skills, with the ability to prioritize tasks. Quick problem-solving skill. Good analytical, logical and mathematical skill. 6 days off per month (excluding weekends and public holidays) Available for shift work.