Senior Talent Operations Partner

Oversees the end-to-end talent lifecycle by combining talent acquisition, operations, and talent management. This role is responsible for building a strong talent pipeline, ensuring accurate attendance and payroll administration, and fostering positive creator relationships to support operational efficiency, and talent retention

What You'll Do

Partner with the Talent Management team to source, screen, and onboard creators.

Build and maintain a healthy talent pipeline to support current and upcoming campaign requirements.

Coordinate with Project Managers and Schedulers to monitor daily schedules through Timekeeping Software.

Track attendance, validate rendered hours, and ensure accurate timekeeping records.

Investigate and resolve attendance discrepancies before payroll processing.

Audit compensation records, manual trackers, and attendance data before payroll cut-offs.

Process payouts for project-based/part-time, and on-call Live Hosts.

Manage timekeeping and scheduling records, review and approve attendance corrections

Act as the primary point of contact for Live Hosts/Talents throughout their engagement.

Provide guidance, address concerns, and support day-to-day talent needs.

Collaborate with internal stakeholders to improve creator engagement, performance, and retention.

Maintain strong relationships with creators to encourage long-term partnerships and support business objectives

Who You Are

2–3 years of experience in Talent Sourcing, Influencer Marketing, Creator Management, or Live Commerce, preferably with platforms such as TikTok Shop, Shopee Live, or Lazada

Proven experience in sourcing, screening, and recruiting live-streaming hosts, influencers, or creators for shoppable livestreams and brand campaigns.

Strong creator relationship management skills, with the ability to build rapport, maintain engagement, and support host/creator retention.

Comfortable managing schedules, attendance, and timekeeping , including resolving shift adjustments and ensuring accurate tracking of creator hours

Experience handling or auditing creator payouts, attendance records, or timesheets is a strong advantage

Proficient in Microsoft Excel or Google Sheets , particularly for tracking creator performance, attendance, schedules, and recruitment pipelines

Highly organized, detail-oriented, and able to manage multiple creators and time-sensitive tasks in a fast-paced environment .

Willing to work 100% onsite and follow a shifting 5-day work schedule with 2 days off

Why You'll Love It

Competitive Salary

Performance Review (2 times per year)

Performance Bonus (1 time per year from 0.5-month to 3-month salary amount) applied after probation

Annual Paid Leave (15 days)

HMO (200K Gold Package)

Quarterly, Annual MVP Awards

Macbook will be provided

Monthly, Quarterly, and Annual local awards

Annual Global Awards (Can win up to 2,000 USD)

All-Hands All Accomodation and Travel Expenses Paid Trip to Once A Year to another country

Work in professional and dynamic environment

Good chance to explore new trends in a digital market

Opportunity to learn most advanced advertising technology platforms