Floor Supervisor

A famed resturant and patisserie from Paris known for its delicatessen and rich heritage. A worldwide symbol of the French "Art de Vivre". Angelina's luxuray restaurant iis now open in Riyadh, with spacious outdoor seating and spectacular views.

Supervise the team members of all assigned floors and ensure all rooms, work areas, service areas, and guest areas are cleaned and maintained to standards. Uphold Company and Department Policies and Procedures including highest standards of cleanliness, service, safety, and conduct. Provide the direction for a positive, empowering work environment by setting the example and consistency of day-to-day work habits. Establish a good work environment that promotes teamwork, performance feedback, mutual respect, and team member satisfaction. Conduct team member pre-shifts and engage in regular communication throughout duty shift with team members to ensure successful operation.  Work closely with leadership and provide feedback to ensure proper scheduling of team members to clean rooms in a timely manner.  In the absence of a department administrator or scheduler. Conduct quality and safety inspections of all halls, staircases, hallways, and service areas. Maintain records and submit work orders including repairs needed Ensures the proper maintenance of all equipment.  Coordinate repairs and/or replacement of used and damaged equipment on assigned floors.  Maintain confidentiality of department affairs.  Maintain housekeeping supplies and inventory on assigned floors.  Monitor the issuance of supplies for the floor.  Responsible for the overall usage of products as directed by the budget. Instruct all team members on the products used for cleaning in accordance with Occupational Safety and Health Administration chemical Right to Know standards. Calls-in/Enter status of all work orders, and carpets to be shampooed.  Utilize proper procedures for entering/cleaning a guest room. Ensure accuracy and the final status of rooms is updated  Complete daily worksheets accurately and in a timely manner, ensuring the quality of work completed by team members. Ensure lost and found items are turned in to Security by all team members.  Comply with department attendance, uniform, and appearance standards. Assume other duties and responsibilities as assigned/directed

Ability to train, coach and discipline employees.  Ability to exercise judgment and implement control over the performance of team members. Capable of using independent judgment/solid decision-making skills ability Ability to interact effectively with all levels of management, team members, and guests. Ability to access and input information using a moderately complex computer system. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for other team members.  Listen and respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information. Ability to communicate effectively in the English language in order to complete schedules, forecasts, discipline, inventory, etc. and be able communicate with other departments. Basic mathematical skills necessary to complete budgets, forecasts, and inventories.  Knowledge of chemicals and cleaning procedures to maintain appearance of property (i.e., brass, marble, chandeliers, etc.).  Ability to organize and prioritize work and meet deadlines. Knowledge of housekeeping operations, to include appropriate staffing levels, service equipment, and guest relations.  Good working knowledge of accepted standards of sanitation. Ability to maintain attendance in conformance with standards. Ability to maintain a neat, clean and well-groomed appearance.