Job Description:
- Oversee the overall operations of one or more hostel properties.
- Supervise and manage all staff including housekeeping, security, and maintenance teams.
- Ensure all facilities comply with health, safety, and government regulations.
- Monitor room occupancy and implement strategies to maximize rental income.
- Prepare and manage budgets, control costs, and track financial performance.
- Address residents' feedback, concerns, and emergencies in a timely and professional manner.
- Conduct regular inspections to maintain cleanliness, hygiene, and maintenance standards.
- Coordinate repairs, maintenance, and vendor services as required.
- Develop and implement policies and procedures to improve operational efficiency.
- Report to company management and provide regular updates on hostel performance.
Requirements:
- Strong leadership, communication, and problem-solving skills.
- Good understanding of accommodation industry regulations and standards.
- Able to work under pressure and handle multiple responsibilities.
- Proficient in MS Office and basic property management systems.
- Ability to manage diverse teams and work with people from different backgrounds.
- Ability to work on weekend and public holiday