Customer Service Executive (Spa)
More than a Customer Service Executive, I represent Amore Fitness’ branding positively in a myriad of settings.
As our Customer Service Executive, you are the voice of our brand by connecting actively with our customers. We are seeking customer-oriented, committed and patient individuals who are willing to assist our customers with a smile and ensure that our operations are running smoothly. Join us and be part of a dynamic and upbeat team that will value add your learning and growth as a Customer Service Executive!
Your contributions to our joint success:
- Manage front-desk duties and enquiries accurately and professionally.
- Serve and engage walk-in customers, ensuring prompt and attentive service.
- Attend, resolve and report customer complaints, escalating unresolved cases to the reporting manager.
- Support and assist all customer-related matters, including customers’ transactions records.
- Coordinate, record, monitor and update appointments and members’ attendance.
- Ensure all posters and promotional materials are updated and signage is visibly displayed.
- Monitor outlet inventory and replenish stock according to branch transfer procedures.
- Maintain branch cleanliness and image to ensure excellent operations.
What does it take to be a Customer Service Executive:
- Service oriented with good interpersonal skills
- Willing to work retail hours (5 days per week)
Perks you can look forward to:
- Free usage of gym facilities and fitness classes
- Incentives for beauty services and beauty care products
- Birthday vouchers
- Medical & Dental benefits
- Career advancement opportunities
- Training will be provided
We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.
Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com .
We regret that only shortlisted candidates will be notified.
Job Type: Full-time
Education:
GCE 'O' Level or GCE 'N' Level (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person