Sales Associate

We are seeking a high-caliber, multilingual Arabic and English-speaking Sales Associate to serve as a key revenue driver and brand ambassador. This role combines premium client relationship management with structured pipeline tracking, market positioning, and proactive business development

Luxury Client Acquisition & Boutique Revenue Generation

• Own and manage your boutique client book as a strategic brand asset, prioritizing high-intent collectors to maximize luxury sales conversions.
• Actively engage, pitch, and close high-value luxury sales deals with local and regional boutique guests.
• Prepare and present exquisite boutique product showcases, storytelling presentations, and premium curation selections.
• Maintain an uncompromising standard of high-end service to ensure long-term client retention and repeat boutique visits.

Bilingual Regional Consultative Luxury Selling

• Conduct high-impact luxury sales consultations, private viewings, and brand storytelling fluidly in both polished Arabic and English.
• Act as a key cultural and linguistic bridge for discerning luxury clients across the GCC, North Africa, and Levant regions.
• Translate complex customer tastes and stylistic requirements into tailored, bespoke luxury product solutions.

Remote Sales, Clientele & Showroom Execution

• Drive remote sales outreach, using digital channels (such as curated messaging and private lookbooks) to follow up with clients outside standard boutique hours.
• Maintain pristine client records, tracking milestones, sizing preferences, and private jewelry/luxury histories to execute personal clientele.
• Identify opportunities to enhance the client journey on the showroom floor, suggesting process improvements to boutique leadership.

Client Relationship Management & Care

• Track client satisfaction metrics and handle post-sale follow-ups and after-sales service adjustments rigorously.
• Coordinate boutique operations and master artisan/delivery teams to ensure bespoke client promises are perfectly met.
• Turn one-time luxury buyers into long-term, high-value personal client portfolios.

Local Luxury Events & Boutique Integration

• Represent the brand at high-level regional luxury exhibitions, local showroom pop-ups, and exclusive previews in Doha.
• Stay highly informed on competitive luxury movements and emerging high-end retail design trends within Qatar.
• Align boutique floor activities with broader luxury marketing campaigns and exclusive collection launches.

Education

• Bachelor’s degree in business, Marketing, International Relations, or any related field.

Experience

• 3-5 years of experience within high-end / luxury retail sales, high-end boutique environments, or premium client relations (strictly not corporate/mass retail).
• Prior experience or exposure to high-end retail, fine jewelry, or luxury timepieces is highly preferred and a major plus.
• Demonstrated experience or strong aptitude for remote sales development and digital clientele is preferred.
• Local experience within the Doha / Qatar market is not mandatory but is a distinct plus.

Communication & Language Skills

• Bilingual Fluency: Native or professional business-level fluency in both Arabic and English (written and verbal) is mandatory.
• Outstanding negotiation, active listening, storytelling, and luxury relationship-building capabilities.
• Strong command of premium presentation tools and mobile-based customer communication platforms for remote outreach.

Core Competencies

• High level of ownership, self-motivation, and a target-driven retail mindset.
• Strong strategic thinking and consultative problem-solving.
• High attention to detail, immaculate presentability, and pristine professional grooming/etiquette.
• Proactive mindset (actively creates client engagement opportunities versus solely waiting for walk-ins).

What Differentiates This Role

• You will manage accounts strategically, not just process transactions.
• You will build data-backed client systems, not just close single deals.
• High visibility and direct impact on the company's regional growth footprint.