- Establish annual sales goals by forecasting anticipated sales volume and profit for existing and new customers/businesses
- Develop and implement sales programs and plans to achieve sales goals, which includes growing new accounts and the servicing of existing accounts
- Identify and evaluate industry trends and competitive developments, recommending changes in current products, services, pricing and policies
- Updates Management on sales progress through the submission of activity and result reports on a regular basis
- Resolves customer complaints by investigating problems and developing intervention strategies to mitigate gaps in delivery of logistics services
- Ensures customer receivables/DSO is timely and within the guidelines stipulated by the company
- Perform overseas travel/short or long-term assignments related to scope of work
- Any other work-related matters as assigned
