Marketing Specialist

Job Responsibilities

• Manage customer reward and prize redemption processes.
• Monitor gift fulfillment and delivery.
• Maintain and update customer databases.
• Support CRM, loyalty, and customer engagement programs.
• Prepare campaign and customer activity reports.
• Handle customer inquiries related to promotions and rewards.
• Coordinate with internal teams and external vendors.

Requirements

• Bachelor's Degree in Marketing, Business, or related fields.
• 1–2 years of experience in Marketing, CRM, Loyalty, or E-commerce.
• Strong communication and customer service skills.
• Detail-oriented with good administrative abilities.
• Proficient in Microsoft Office, especially Excel.
• Familiarity with CRM or digital marketing tools is an advantage.
• Able to work independently and collaboratively.
• Experience in loyalty programs or customer engagement is a plus.

Skills: Customer Relationship Management, Loyalty, Customer Reward, Marketing Communications, E-commerce, Campaign Management, Customer Engagement Programs