Security Operations Supervisor/ Coordinator

Responsibilities:

Maintain constant communication with management, staff, and vendors to ensure proper operation of the organization Process and maintain guard service contracts. Supervise the activities of guards posted in client beats Participate in hiring, training, and background checks of guards before and after hirings Liaise with finance to prepare attendance sheets for salary schedule payments to guards. Develop, implement, and maintain effective and proactive measures to ensure professional conduct and service delivery by the guards and other members of the operations department Grow the efficiency of existing operational processes and procedures to enhance and sustain the organization’s growth Actively pursue strategic and operational objectives and make proposals to management Ensure operational activities remain on time and within a defined budget Track staffing requirements; hire new employees as needed Lead, motivate, train, and support a large team within a time-sensitive and demanding environment Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service. Work closely with legal and safety departments to make sure activities remain compliant Oversee materials and inventory management

Conduct operations budget reviews and report cost plans to upper management

Requirements:

Proven experience (3 years) as operations supervisor and must be hands-on. Minimum of HND in any field Experience in managing a team of control room operators, security supervisors, and patrol drivers. Highly trained in conflict management and business negotiation processes Communication, leadership, and organization Be digital and computer savvy Applicant must be male