Sales Operations Executive

Experience

3 - 5 years

Job location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Business Administration (Management)

Nationality

Any nationality

Gender

Any

Vacancy

1 vacancy

Job description

Roles & responsibilities

Manage and maintain the SFA system ensuring accurate and up-to-date sales data.

Provide technical support to the sales team regarding SFA usage, troubleshooting issues, and guiding users.

Monitor daily sales activities and ensure timely entry of orders, customer visits, and sales reports.

Generate, analyze, and share regular sales reports to the leadership team.

Ensure proper training and onboarding of new team members on SFA tools and processes.

Collaborate with sales and operations teams to optimize workflow and improve efficiency through the SFA system.

Identify system improvements or automation opportunities and work with ERP or SFA vendors for implementation.

Maintain data integrity by conducting periodic audits and correcting discrepancies.

Desired candidate profile

Experience of frozen products will be an advantage

Strong knowledge of Sales Force Automation (SFA) or CRM

Strong attention to detail and high level of accuracy

Proficiency in Microsoft Excel and reporting tools for data analysis and visualization

Excellent communication skills to coordinate with sales teams, leadership, and ERP team

Proactive problem-solving and critical thinking

Ability to train and guide team members effectively

Organized and able to prioritize tasks under tight deadlines

Collaborative mindset for cross-functional teamwork (Sales & ERP team)

Adaptability to evolving processes, tools, and business needs

Ability to generate, analyze, and interpret sales reports

Basic understanding of sales operations, field sales processes, and merchandising workflows

Troubleshooting and resolving system or data-related issues

Data management and validation skills to maintain accuracy and integrity

Familiarity with process documentation and system update procedures

Employment type

Full time

Company industry

FMCG Foods Beverages

Department / functional area

Sales Business Development

Keywords

Sales Force Automation, SFA, CRM, NetSuite, Excel, Reporting, Sales Operations, Data Analysis, System Troubleshooting, ERP, Sales Reporting, Training, Automation, Data Integrity, Merchandising Workflows