Outreach Executive

ACS Recruitment Solutions LtdNorthamptonreedpaskelbta 2026-09-30

£12.71 per hour | 20–37.5 hours per week | Flexible Hours | Hybrid Opportunities

Our client is a growing organisation looking for friendly, confident and motivated Outreach Executives to join their expanding team. This is a fantastic opportunity for someone who enjoys speaking to people, building relationships and making a difference , with full training provided.

The Role

As an Outreach Executive, you will:

  • Make professional and engaging telephone calls
  • Build positive relationships with members of the public and organisations
  • Secure fundraising opportunities and venue bookings
  • Generate leads and support outreach campaigns
  • Complete welcome, supporter and stewardship calls
  • Conduct surveys and gather valuable feedback
  • Accurately update internal systems and CRM records
  • Provide a high level of customer service throughout every conversation

About You

The client is looking for individuals who are:

  • Confident and comfortable speaking on the telephone
  • Friendly, approachable and professional
  • Excellent communicators and active listeners
  • Reliable, self-motivated and organised
  • Comfortable using computers and CRM systems
  • Positive and willing to learn
  • Able to work independently as well as part of a team

Previous experience in customer service, telesales, fundraising, hospitality, call centres or telephone-based roles would be beneficial, but is not essential . Full training and ongoing support will be provided.

What's on Offer?

  • £12.71 per hour
  • 20–37.5 hours per week
  • Flexible working hours
  • Hybrid working opportunities following successful probation
  • Full training provided
  • Uncapped commission
  • Supportive and friendly working environment
  • Career development opportunities
  • The opportunity to work on campaigns supporting recognised charities and organisations

If you're confident on the phone, enjoy connecting with people and are looking for a flexible role with purpose , this could be a great opportunity for you. Apply today to find out more!