Marketing And Communications Manager

Company description

Rixos Premium Qetaifan Island North stands as a premier luxury destination on the dynamic, man-made Qetaifan Island off the coast of Lusail, Doha. Operating under the renowned Accor umbrella, this five-star resort seamlessly blends high-end hospitality with adrenaline-pumping entertainment, making it one of Qatar’s most sought-after lifestyle and leisure hubs.

Job description

We're looking for a dynamic and strategic Marketing & Communications Manager to join our team in Lusail, Qatar. In this pivotal role, you'll lead the development and execution of comprehensive marketing and communications strategies that elevate our organization's brand presence and drive business growth. You'll work collaboratively across departments to craft compelling narratives, manage media relations, and inspire teams to achieve ambitious goals while maintaining the highest standards of professionalism and transparency.

Strategic communications & brand management

Develop and implement integrated marketing communications strategies aligned with organizational objectives and market opportunities

Create and oversee the execution of annual marketing communications plans, ensuring alignment with business goals and departmental budgets

Analyze competitive landscape and market trends to identify opportunities for brand differentiation and growth

Establish and maintain clear, compelling brand messaging across all communication channels

Media relations & public relations

Build and nurture strong relationships with journalists, media outlets, and key industry contacts through regular engagement and strategic outreach

Prepare and distribute press releases, media kits, and feature articles that maximize organizational visibility and positive coverage

Coordinate media interviews and arrange site visits for journalists and industry influencers

Manage crisis communications and develop protocols to protect organizational reputation during challenging situations

Maintain an organized media contact database and track media coverage analytics

Content development & communications

Oversee the creation of high-quality written and visual content for marketing materials, website, social media, and internal communications

Coordinate with design and creative teams to ensure consistent brand presentation across all platforms

Develop compelling copy for advertising, promotional campaigns, and corporate communications

Provide guidance to organizational personnel in preparing speeches, articles, and public-facing communications

Digital marketing & social media

Manage and optimize social media presence across multiple platforms to engage audiences and drive brand awareness

Develop digital marketing campaigns and monitor performance metrics to ensure effectiveness and ROI

Coordinate email marketing initiatives and other digital communication programs

Stay current with emerging digital marketing trends and technologies

Team leadership & development

Recruit, select, and develop marketing and communications team members who align with organizational values and demonstrate commitment to excellence

Provide hands-on supervision and mentorship to team members, fostering a culture of continuous improvement and professional growth

Delegate responsibilities effectively while maintaining accountability for departmental performance and quality standards

Conduct regular performance reviews and provide constructive feedback to support career development

Ensure team members understand organizational policies, compliance requirements, and professional standards

Budget & resource management

Prepare and manage the marketing communications departmental budget, ensuring cost-effective allocation of resources

Monitor expenditures and implement cost-control measures while maintaining quality standards

Optimize resource allocation and staffing levels to maximize productivity and efficiency

Evaluate new technologies and tools that enhance departmental capabilities and operational efficiency

Stakeholder engagement & relationship building

Interact professionally with guests, clients, VIP contacts, and internal stakeholders to promote organizational offerings

Identify and pursue opportunities to strengthen relationships and generate business development leads

Advise management on community relations initiatives and corporate social responsibility opportunities

Maintain positive working relationships across all organizational levels and departments

Administrative & operational excellence

Develop and maintain comprehensive departmental operations manuals reflecting policies, procedures, and performance standards

Maintain organized, up-to-date filing systems and electronic records for all communications and marketing materials

Attend and actively contribute to organizational meetings and cross-functional initiatives

Ensure compliance with health, safety, and regulatory requirements

Respond professionally to inquiries and concerns, providing timely follow-up and resolution

Qualifications

Required qualifications

Bachelor's degree in marketing, mass communication, public relations, business administration, communications, or a related field

Minimum 5 years of professional experience in marketing communications, public relations, or related field

Proven experience in developing and executing marketing communications strategies

Demonstrated expertise in media relations and press management

Strong written and verbal communication skills with exceptional attention to detail

Experience managing and supervising marketing or communications teams

Proficiency in budget management and financial planning

Knowledge of digital marketing platforms, social media management, and marketing automation tools

Strong analytical skills with ability to interpret data and measure campaign effectiveness

Excellent project management and organizational skills

Demonstrated ability to work collaboratively across departments and with external stakeholders

Proficiency in Microsoft Office Suite and marketing communications software

Preferred qualifications

Experience in hospitality, luxury, or corporate sectors

Knowledge of crisis communications and reputation management

Experience with graphic design coordination and multimedia content development

Familiarity with CRM systems and marketing analytics platforms

Certification in public relations, marketing, or communications from recognized professional organizations

Experience with event planning and coordination

Multilingual capabilities, particularly Arabic language proficiency

Track record of successfully launching marketing campaigns that achieved measurable business results

Experience with content management systems and website optimization

Knowledge of SEO, SEM, and digital advertising platforms

Essential competencies

Strategic thinking and visionary approach to communications

Innovative mindset with ability to develop creative solutions

Strong interpersonal and relationship-building skills

Leadership capability with mentoring and coaching orientation

Decision-making ability under pressure with sound judgment

Resilience and adaptability in dynamic environments

Customer-focused mindset with commitment to service excellence

Transparent and ethical approach to business practices

Goal-oriented with strong drive for results

Inclusive and collaborative team player