Chief Steward

Company description

Swissotel Resort El Qusier - Egypt

Job description

We are seeking an experienced and detail-oriented Chief Steward to join our hospitality team in El Qusier, Egypt. In this leadership role, you will oversee all stewarding operations, ensuring exceptional cleanliness, organization, and food safety standards across our kitchen and back-of-house facilities. Reporting to the Head Chef, you will lead a dedicated team while maintaining the highest operational excellence and supporting our commitment to sustainability and workplace safety.

Responsibilities:

Lead, inspire, and develop the stewarding team, fostering a culture of pride, accountability, and collaborative teamwork

Oversee the cleanliness and organization of all kitchens, wash-up areas, storage facilities, and associated back-of-house spaces

Ensure the timely supply of clean crockery, cutlery, glassware, utensils, and kitchen equipment across all outlets and events

Maintain the highest standards of food safety, hygiene, and workplace safety in all operations

Ensure full compliance with HACCP, chemical-handling procedures, and all applicable health and safety regulations

Manage cleaning schedules, deep-cleaning programs, and kitchen hygiene inspections with precision and efficiency

Monitor stock levels and control the responsible use of chemicals, cleaning materials, and stewarding equipment

Support waste management, recycling, and sustainability initiatives throughout the organization

Collaborate closely with Culinary, Food & Beverage, Banqueting, Engineering, and Health & Safety teams to optimize operations

Monitor equipment condition, arrange maintenance as required, and support the protection of organizational assets

Support internal audits and Environmental Health inspections, ensuring prompt completion of any required actions

Manage departmental costs effectively while maintaining the high standards expected of our operation

Train and mentor team members to develop their skills and support their professional growth

Qualifications

Proven experience as a Chief Steward, Assistant Chief Steward, or senior stewarding leader within a luxury hotel, resort, or high-volume hospitality operation

Strong knowledge of kitchen hygiene, food safety standards, HACCP requirements

Current or recent HACCP and food safety certifications

Demonstrated experience leading and developing diverse operational teams

Excellent planning and organizational skills with the ability to respond calmly to changing business demands

Strong attention to detail and a commitment to consistently high standards

Proven experience managing rotas, stock, equipment, and departmental budgets

Solid understanding of equipment maintenance and asset protection

Knowledge of waste management and sustainability best practices

Strong communication and interpersonal skills with the ability to work collaboratively across departments

Problem-solving abilities and sound decision-making skills

Flexibility to work varied shifts, including evenings, weekends, and holidays

A hands-on leadership style with genuine willingness to support daily operations

Ability to work effectively under pressure while maintaining quality and efficiency