Digital coordinator

Responsibilities:

Handle incoming online orders from the website and delivery platform.

Communicate professionally with customers.

Provide order updates and respond promptly to inquiries.

Confirm orders and monitor delivery progress.

Follow up with customers to ensure successful delivery.

Work closely with kitchen and dispatch teams to avoid delays.

Coordinate dispatch riders to pick up and deliver meals

Requirements:

Strong communication and customer service skills.

Must be polite, vocal, and confident speaking with customers.

Ability to multitask and respond quickly.

Must be able to read and write 

Attention to detail and good problem-solving ability. Experience in customer service, call center, or restaurant operations.

Remuneration: NGN 90,000 Monthly