Solutions Consultant

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com .

This is a hybrid position in NYC.

Role Overview

The Solutions Consultant is a client-facing role responsible for supporting enterprise growth across both new customer acquisition and in-account expansion.

Reporting to the Senior Director of Solutions Consulting & Revenue Enablement, this role partners directly with Sales and Client Success to support complex deals through consultative solutioning, technical validation, and commercial alignment.

This is not an implementation or troubleshooting role. The Solutions Consultant helps increase win rates, accelerate deal velocity, and expand customer value by translating platform capabilities into clear, outcome-driven solutions buyers can confidently purchase and adopt.

Core Mandate

Support enterprise revenue performance by:

Supporting complex, multi-stakeholder sales and expansion cycles

Translating technical capabilities into business outcomes and ROI narratives

Reducing deal risk through credible technical and commercial validation

Enabling both initial purchase and long-term platform adoption

Key Responsibilities

Enterprise Pre-Sales & Expansion Support

Partner with Sales on net-new opportunities, including:

Discovery and requirements mapping

Solution design and narrative development

Platform demonstrations and use case alignment

RFP/RFI responses and technical documentation

Partner with Client Success to support:

Upsell and cross-sell opportunities

New product adoption and expansion initiatives

Strategic account growth planning

Solution Design & Technical Validation

Translate customer needs into scalable, enterprise-ready solution approaches

Articulate how data flows across systems, including identity, enrichment, activation, and measurement

Guide customers through integration approaches, security considerations, and technical feasibility

Support proof-of-concepts (POCs) and solution validation exercises

Consultative Selling & Commercial Alignment

Position solutions in terms of business outcomes, monetization, and ROI

Support multi-product packaging and pricing conversations in partnership with Sales

Help navigate technical, legal, procurement, and organizational complexity

Build trust with both technical stakeholders (IT, data teams) and business buyers (marketing, revenue leaders)

Retail Media & Publisher Solution Expertise

Develop expertise across:

Retail media and publisher monetization models

First-party data strategy and identity resolution

Audience activation across owned & operated and paid environments

Clearly articulate differentiated value across email, data, identity, and audience solutions

Support vertical-specific use cases and solution narratives

Sales Enablement & Asset Contribution

Contribute to and leverage enterprise sales assets, including:

Solution architectures and integration frameworks

Use cases, case studies, and ROI models

Demo environments and technical storytelling materials

Provide field feedback to improve positioning, packaging, and messaging

Help standardize how solutions are presented and sold across deals

Revenue Impact & Accountability

Directly influence:

Win rates and deal progression

Deal size and product attach

Expansion pipeline and conversion

Support consistent execution across both acquisition and expansion motions

Operate with a focus on revenue outcomes and customer success

Qualifications

3–5+ years in Solutions Consulting, Sales Engineering, Technical Pre-Sales, or related client-facing roles

Experience supporting SaaS, data, adtech, or martech sales cycles

Exposure to multi-product or platform-based solutions

Experience supporting both new business and customer expansion initiatives

Technical & Commercial Skills

Strong understanding of:

Data architecture, APIs, and integrations

Identity, privacy, and data governance concepts

Marketing, advertising, or retail media ecosystems

Ability to translate technical concepts into business value

Experience supporting demos, RFPs, and solution validation exercises

Consultative & Communication Skills

Strong discovery, communication, and presentation skills

Comfortable engaging with both business and technical stakeholders

Ability to communicate complex concepts clearly and concisely

Strong storytelling skills with a focus on customer outcomes

Ability to operate in fast-moving, collaborative environments

What Success Looks Like

Deals progress more efficiently with your involvement

Customers clearly understand solution value and expansion opportunities

Sales and Client Success teams view you as a trusted partner on strategic opportunities

Solutions are positioned consistently and credibly across enterprise accounts

BENEFITS & PERKS

Unlimited PTO

Excellent medical, dental, and vision coverage

Employee Equity

Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The base salary for this role is $140,000 plus bonus.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases

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