Luxury Retail Client Advisor

Join Wristime Luxury Watches and build your career in luxury retail while working closely with rare and collectible timepieces, seasoned collectors and an international clientele .

This role gives you the opportunity to be immersed in the luxury watch world every day — learning about important references, understanding what makes certain pieces collectible, and developing the confidence to advise clients on high-value purchases. You’ll work closely with experienced collectors and clients, gaining valuable exposure to the luxury watch industry and building the confidence and expertise to grow as a luxury retail professional.

Prior watch experience is not required. We are looking for someone polished, personable, driven and eager to learn, with structured product training provided.

Key Responsibilities

• Deliver a personalised and professional client experience across in-store and online channels.
• Conduct client appointments and assist with watch selections, purchases and enquiries.
• Build strong relationships with new and existing clients and follow up on sales opportunities.
• Prepare watches for client viewings and online listings.
• Prepare watches for listings, packaging and shipment to clients.
• Assist with after-sales matters and client follow-ups.
• Maintain a polished and professional boutique environment.

Requirements

• Experience in luxury retail, sales, hospitality or client servicing is preferred.
• Watch industry experience is advantageous but not required — training will be provided .
• Confident, personable and comfortable engaging with clients.
• Good written and spoken English.
• Well-presented with a professional and service-oriented attitude.
• Proactive, responsible and attentive to detail.
• Comfortable working independently and within a close-knit team.
• Strong willingness to learn about luxury watches, brands and collectible references.

This is an opportunity for someone looking to build a long-term career in luxury retail, develop specialist knowledge and work closely with exceptional products and collectors from Singapore and around the world.