Sales and Marketing Executive

1.Key Responsibilities

1.1Sales Support & Technical Presentations

• Conduct technical sales presentations.
• Support sales activities before and after closing deals.
• Prepare quotations and follow up with customers.
• Understand customer technical requirements to tailor appropriate product and solution recommendations.

1.2Telemarketing & Lead Generation

• Conduct outbound telemarketing calls to generate and qualify sales leads.
• Follow up on inbound enquiries and convert leads into sales opportunities.

1.3Customer Relationship Management

• Build strong, long-term relationships with customers.
• Serve as a key point of contact for customer enquiries and after-sales support.
• Identify upselling and cross-selling opportunities within existing accounts.

1.4Marketing & Event Support

• Manage and support marketing and event activities.
• Design creative sales and marketing materials.
• Coordinate with external vendors, printers, and agencies for marketing materials and event logistics.
• Support digital marketing efforts, including social media and website content where required.

1.5Reporting & Performance

• Prepare weekly and monthly sales reports and forecasts.
• Work towards sales targets and KPIs.
• Monitor market trends, competitor activity, and customer feedback to inform sales and marketingstrategy.

1.6Additional Responsibilities

• Support new product or service launches with relevant sales and marketing materials.
• Handle ad-hoc sales and marketing duties as required.
• Perform any other duties as assigned by the Senior Business Development Manager (SBDM) or management.