HVAC Service Technician
About the company
Deliver Excellence. Solve Problems. Build Customer Trust. At Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for excellence throughout the Boise Valley—and we're continuing to grow.
Team & Culture Strong team environment focused on accountability and customer service
Your tasks
This role is critical to our success—you are the face of our company in the customer's home. You'll diagnose, repair, maintain, and install HVAC systems while building trust and delivering the level of service our customers expect.
The Role (What You'll Own) This isn't just fixing heating and cooling systems—it's about providing an exceptional customer experience while delivering high-quality HVAC service.
You will Diagnose, repair, maintain, and install residential and light commercial HVAC systems
Educate homeowners on repair options and system recommendations
Represent Ultimate Heating, Air & Plumbing with professionalism and integrity
Service & Technical Execution Perform preventative maintenance, diagnostics, repairs, and installations
Troubleshoot HVAC systems accurately and efficiently Install equipment according to manufacturer specifications and company quality standards
Build trust through professionalism and clear communication Explain system issues and recommended solutions in a way customers understand
Deliver an exceptional customer experience from arrival to completion
Team Collaboration Communicate effectively with dispatch, management, and teammates
Support company goals and contribute to a positive team culture
Requirements
We're looking for an HVAC Service Technician who takes pride in delivering exceptional service, solving problems the right way, and creating an outstanding customer experience on every call.
If you're driven, accountable, customer-focused, and ready to grow your career, we'd love to meet you.
- Must be 21 years of age or older
- Valid driver's license with an insurable driving record
- Ability to pass a background check
- Ability to pass a pre-employment drug screen (including marijuana)
- Previous HVAC experience preferred
- EPA Certification preferred
- Apprentice or Journeyman HVAC License
- Strong mechanical aptitude and troubleshooting skills
- Knowledge of HVAC systems, installation practices, and safety standards
- Excellent communication and customer service skills
- Ability to work independently while managing time effectively
Success in this role comes from
- Delivering exceptional customer service
- Solving problems efficiently
- Taking ownership of your work
- Maintaining high-quality workmanship
- Continuing to learn and grow
Other
Important This is a customer-facing position. Professionalism, communication, and technical expertise are equally important.