Customer Care Agent (Polish language)
GET READY TO:
- Be responsible for a defined group of customers
- Communicate with customers (solving issues, responding to requests, requesting documents)
- Communicate with 3rd parties if needed (partners, etc.)
- Handle incoming e-mails, calls (directed to the Customer Support team address)
- Manage ticketing system
- Entry data to internal systems
WE EXPECT YOU TO HAVE:
- Excellent Lithuanian and Polish languages skills
- Higher education
- Experience in a similar role
- Intermediate Microsoft Office knowledge
- Ability to meet deadlines in a fast-paced quickly changing environment
TALKING ABOUT SALARY AND BENEFITS:
- Salary range: 1800 - 2000 EUR gross/month and quarterly bonus
- Training budget. Your development is essential – have an opportunity to choose what to learn
- Health insurance. Healthy employee = Happy employee = Happy employer
- Get fun. We encourage our teams to connect and celebrate their success
- Flexibility. Choose your working hours and the place which suits you the best. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!
- Workation. Work anywhere up to one month per year
- Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company
- Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that!
Company offers
Work life balance
- Flexible work hours
- Extra paid vacation
Health
- Health insurance
Office
- Free snacks
Salary
1800-2000 €/mon. gross
Work place
Sėlių g. 3A, Vilnius, Vilniaus m. sav. Calculate your travel time to work
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