Contracts Administrator

Position Description Tenna is seeking a Contracts Administrator to support the day-to-day execution of contract lifecycle management across our growing customer base. This role sits within the Contracts Department and is responsible for supporting and executing a high volume of contracts, renewals, and addendums with accuracy, efficiency, and consistency. The Contracts Administrator will partner closely with Sales, Customer Success, and Finance to support contract execution, maintain data integrity, and ensure compliance across all customer agreements. This is a fast paced, highly detail-oriented role that plays a critical part in maintaining pricing accuracy, contract quality, and operational consistency, while supporting revenue integrity, improving contract processing efficiency, and ensuring a high standard of data accuracy as Tenna continues to scale. The perfect candidate is detail-oriented, highly organized, and takes pride in getting the details right, with a strong sense of ownership and a commitment to accuracy and consistency. Why Tenna? At Tenna, we believe the best is right in front of all of us, and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform.  Apply now!

Responsibilities Support and execute day-to-day contract lifecycle administration, including full contracts, renewals, and addendums

Perform initial review of contracts and related documentation to ensure accuracy, completeness, and alignment with company standards prior to final approval

Validate contract data, pricing, and terms to ensure consistency with approved structures and prior agreements

Apply judgment within established guidelines to identify risks, inconsistencies, and non-standard terms, escalating as appropriate

Identify discrepancies in contract terms, pricing, or data and coordinate resolution with internal stakeholders

Coordinate with Sales and Customer Success to resolve contract errors or missing information, ensuring timely and accurate processing

Maintain accurate and organized contract records, documentation, and audit tracking to ensure data integrity across systems

Work within CRM (Salesforce) and internal systems to support contract processing, validation, and record accuracy

Support enforcement of contract standards, workflows, and signature requirements

Conduct periodic audits of contracts and related data to ensure ongoing accuracy, compliance, and alignment with contract terms

Assist with updates to customer pricing structures and contract records, ensuring all changes are properly documented and implemented

Collaborate cross-functionally with Finance, Sales, and Customer Success to support contract-related processes and improve operational alignment

Support internal audits and reporting by ensuring accuracy and consistency across contract records

Identify inefficiencies in contract workflows and contribute to process improvements that enhance scalability and processing timelines

Manage multiple contracts and priorities in a fast-paced environment with a high degree of accuracy

Job Requirements 4+ years of experience in contract administration, deal desk, billing, or a related function within a SaaS or technology environment

Experience working with CRM systems such as Salesforce, including contract, quote, or opportunity management workflows

Strong understanding of contract processes, pricing structures, and data accuracy requirements

Experience reviewing contracts, addendums, or similar documentation with a high degree of accuracy and attention to detail

Ability to identify discrepancies in contract terms, pricing, and data, and take appropriate action to resolve or escalate

Experience working cross-functionally with Sales, Customer Success, Finance, and/or Legal teams

Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment

Excellent written and verbal communication skills, with the ability to clearly articulate issues and collaborate on resolution

High attention to detail with a demonstrated commitment to accuracy and data integrity

Proficiency in Microsoft Office tools, particularly Excel, for tracking, validation, and audit support

Ability to work within defined processes while applying judgment to identify risks and inconsistencies

Self-motivated and adaptable, with a strong sense of ownership and accountability

Experience in construction technology or working with construction industry customers is a plus

Bachelor’s degree in Business, Finance, or a related field is required

Benefits, Perks, & Additional Information: Full-time opportunity.

Location: Remote – nationwide.

Travel to customer locations is required, up to 10%.

Competitive compensation packages offered.

Opportunities for growth and personal development within a highly dynamic team.

Robust, low-cost benefit packages offered.

Benefit coverage begins the first date of employment.

Paid Time Off and Volunteer Time Off offered.

Dependent Care offered.

401k match.

Employee referral bonuses.

As an Equal Opportunity Employer, Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.